Business Messaging
Rich campaigns and surveys on RCS and WhatsApp.
Four products, one library. Browse 1,500+ industry-ready templates, flows, and surveys, customise them to your brand without code, connect any provider, and ship branded, interactive campaigns that see 4× higher engagement than SMS.
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Four products, two channels
Templates to start the conversation, surveys to close the loop — on RCS and on WhatsApp.
RCS Templates
Rich campaigns on Android's native inbox.
500+ industry-ready RCS templates and 100+ conversation flows. Branded, verified sender with carousels, buttons, and read receipts — 4× the engagement of SMS.
WhatsApp Templates
Reach 2B+ users on the world's messenger.
500+ ready-to-use WhatsApp message templates for events, hospitality, retail, and SaaS. Customise, connect your provider, and launch branded campaigns fast.
RCS Surveys
One-tap feedback, right in the thread.
250+ interactive RCS survey templates — NPS, CSAT, customer effort, polls, and reviews. Respondents answer with buttons, not forms, so completion rates leave email behind.
WhatsApp Surveys
Ask anywhere WhatsApp already lives.
250+ interactive WhatsApp survey templates for events, hospitality, retail, healthcare, and SaaS. Collect answers inside the conversation your customers already read.
Built for marketers who need to ship, not design
Four reasons teams launch with templates instead of from scratch
Skip the blank canvas
Start from 1,500+ templates and flows modeled on already-approved campaigns. No designing from scratch on any channel.
Live in minutes, not weeks
Customise, connect a provider, and submit. Pre-vetted templates cut down Google, carrier, and Meta rejection cycles.
Rich beats plain
Rich channels see 4× higher engagement than SMS and a 48% open rate — carousels, buttons, branding, and read receipts built in.
No vendor lock-in
Bring Twilio, Vonage, Bandwidth, or Sureshot. Switch providers anytime without rebuilding your campaigns.
From idea to live campaign in four steps
Browse, customise, connect, launch — no code at any step
Browse
Search 1,500+ templates and surveys across 12+ industries, on RCS and WhatsApp alike.
Customise
Drag-and-edit to match your brand — no code. Personalise per recipient with CSV variables.
Connect
Connect your provider — Twilio, Vonage, Bandwidth, or Sureshot. No lock-in.
Launch
Submit pre-vetted campaigns to streamline Google, carrier, and Meta approval, then go live.
More than a template gallery
AI, personalisation, approvals, and analytics — built in
AI-powered replies
RCS and WhatsApp are two-way. AI handles customer responses in real time — answering questions, qualifying, and routing without a human in the loop.
CSV personalisation
Upload a CSV and merge customer variables into every message — names, dates, booking refs, offers — at scale.
Pre-vetted approvals
Templates modeled on already-approved campaigns reduce rejection cycles with Google, the carriers, and Meta, so you launch faster.
Analytics & read receipts
See delivery, reads, responses, and engagement on every campaign and survey — the rich-channel metrics SMS can't give you.
Templates for 12+ industries
Pick your sector and start from a campaign that already works
Confirmations, upsells, check-in
Registration, reminders, updates
Drops, offers, order tracking
Appointment reminders, intake
Donation drives, volunteer calls
Onboarding, renewals, NPS
Alerts, verification, statements
Listings, tours, follow-ups
Itineraries, gate changes, rebooking
Service reminders, test drives
Enrolment, deadlines, alerts
Reservations, waitlist, specials
Simple pricing
Start free, upgrade when you go live
Free
Kick the tyres
- Full template & survey library access
- 10 test sends
- All 12+ industries
- Templates and flows on both channels
Pro
For live campaigns
- 300 messages / month
- AI-powered replies
- CSV personalisation
- Analytics & read receipts
- All providers supported
Enterprise
For high volume & teams
- Unlimited messages
- Dedicated support
- Custom templates & flows
- Volume pricing
- SLA & onboarding
Pricing applies across all four products. Need volume or custom flows? Talk to us.
Part of the msg2ai family
Business Messaging gets the campaign out the door. AI Ambassador runs the live conversation, ActionNotes.ai captures what gets said in the room, and Claude Skills runs the back office. Built by one team, designed to work together.