Product Launch

Now Live: WhatsApp & RCS Templates for AI Ambassador 🚀

Boost guest engagement, personalize outreach, and go multilingual with rich messaging templates. The AI Ambassador just got a serious upgrade with WhatsApp and RCS templates.

January 15, 20255 min read
Now Live: WhatsApp & RCS Templates for AI Ambassador

The AI Ambassador just got a serious upgrade — and it's about to transform how you connect with your guests, customers, and attendees.

We're thrilled to introduce WhatsApp Templates and RCS Templates: powerful new tools that allow you to send structured, multimedia-rich, and localized messages directly through AI-powered automations. Whether you manage a boutique hotel, operate vacation rentals, or coordinate large-scale events, this upgrade unlocks a whole new level of communication.

Why Templates Beat Plain Text Every Time

Why Templates Beat Plain Text Every Time

Plain text works. But templates convert.

Unlike basic text messages, WhatsApp and RCS templates are designed for rich, structured interactions. They let you craft polished messages with:

  • 📌 Headers and body text
  • 🎯 Call-to-action buttons (e.g., "Call Now", "Directions", "RSVP")
  • 🖼️ Images, videos, PDFs, and carousels
  • 🌐 Automatic multilingual support

This means you can create beautiful, branded experiences that are compliant, interactive, and highly effective — all with less manual effort.

Rich Messaging, Real Use Cases

Let's take a look at how templates work across real-world hospitality and event scenarios:

🏠 Hotel Concierge Experience

Send elegant welcome messages with room details, hotel amenities, dining options, and personalized recommendations — all in the guest's preferred language.

WhatsApp concierge screen 1
Welcome card
WhatsApp concierge screen 2
Property details
WhatsApp concierge screen 3
Room service
WhatsApp concierge screen 4
Hotel amenities
WhatsApp concierge screen 5
Kids menu

Go Global with Built-in Localization

Go Global with Built-in Localization

Your AI Ambassador now detects the guest's preferred language and sends the right template automatically.

Whether it's:

  • "Bienvenue à Paris" 🇫🇷
  • "¡Disfruta tu estadía!" 🇪🇸
  • "مرحبًا بك في دبي" 🇦🇪

…your messaging feels personal, local, and human, no matter where your guest is from.

Automation Meets Efficiency

Templates aren't just more beautiful — they're smarter:

  • ⏳ Schedule welcome or reminder messages in advance
  • 🔁 Trigger based on key events (e.g., check-in, RSVP, arrival time)
  • 👤 Personalize with dynamic guest data (name, booking details, etc.)

Additionally, because WhatsApp templates are pre-approved, they have higher delivery rates and fewer delays — a significant advantage for operational reliability.

Ready to Try It?

We've launched a curated gallery of ready-to-use templates for:

  • Boutique hotels
  • Vacation rental hosts
  • Event organizers
  • Corporate guest experiences

Each template is fully customizable — add your branding, update the content, and go live in minutes.

The Future Is Structured, Visual & Multilingual

The Future Is Structured, Visual & Multilingual

AI-powered messaging is no longer just about sending texts. It's about crafting experiences.

With WhatsApp and RCS templates now live, AI Ambassador becomes your secret weapon to scale engagement without sacrificing the personal touch.

📩 Want a live demo? Reach out today to see it in action.

📸 Check out our template gallery and real-world examples above.

Let's redefine what great guest communication looks like — together.